Privacy Policy
Effective Date: January 1, 2025 Last Updated: January 1, 2025
We will NEVER sell your Personal Data to third parties.
Choiceform only shares or discloses Personal Data as described in this Privacy Policy.
This Privacy Policy applies to Personal Data processed by Choiceform ("Company", "we", "us", or "our") when you:
- Visit our website at https://choiceform.app and related subdomains (the "Site")
- Use the Atomemo platform (the "Platform" or "Service")
- Interact with our AI agents, workflows, or automation tools
This Privacy Policy explains what Personal Data we collect, how and why we collect it, how we use and protect it, and your rights regarding your data. This policy should be read together with our Terms of Service, Data Processing Agreement, and Acceptable Use Policy.
All capitalized terms not defined herein have the meanings set forth in the Terms of Service.
1. About Choiceform
Choiceform provides Atomemo, a powerful workflow automation platform that enables businesses and individuals to:
- Create and execute automated workflows
- Build AI agents with advanced capabilities
- Integrate with multiple services and APIs through our plugin ecosystem
- Process and transform data across systems
- Collaborate on automation projects in real-time
Atomemo is available as a Community Edition (under the Sustainable Use License) and Enterprise Edition with additional features and support.
2. Information We Collect
2.1 Information You Provide Directly
Account Information When you create a Atomemo account, we collect:
- Name and email address
- Username and password (encrypted)
- Organization name (if applicable)
- Profile information and preferences
Workspace and Content Data When you use Atomemo, we collect:
- Workflows, automation scripts, and configurations you create
- AI agent definitions and instructions
- Data processed through your workflows
- Plugin configurations and API credentials (encrypted)
- Project and workspace settings
- Comments and collaboration data
Payment Information For Enterprise Edition customers:
- Billing name and address
- Payment method details (processed by third-party payment processors)
- Transaction history and invoices
Support and Communications When you contact us:
- Support tickets and correspondence
- Feedback and survey responses
- Community forum posts and comments
2.2 Information Collected Automatically
Usage Data We automatically collect:
- IP addresses and device information
- Browser type and operating system
- Pages visited and features used
- Workflow execution logs and performance metrics
- Error logs and debugging information
- Session duration and interaction patterns
Cookies and Tracking Technologies We use cookies and similar technologies to:
- Maintain user sessions and authentication
- Remember preferences and settings
- Analyze platform usage and performance
- Provide security features
- Improve user experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.
2.3 Information from Third Parties
OAuth and Authentication When you authenticate using third-party services (GitHub, Google, etc.):
- Account identifiers and email addresses
- Profile information you choose to share
- Authorization tokens (encrypted)
Plugin and Integration Data When you connect Atomemo to third-party services:
- API credentials and access tokens (encrypted)
- Data retrieved from integrated services
- Metadata about connected services
3. How We Use Your Information
3.1 To Provide the Service
We use your information to:
- Create and maintain your account
- Execute workflows and process automation tasks
- Store and manage your workspace data
- Provide AI agent capabilities
- Enable collaboration features
- Process plugin and API integrations
- Deliver notifications and alerts
Legal Basis: Contract performance (GDPR Article 6(1)(b))
3.2 To Improve and Develop the Platform
We use aggregated and anonymized data to:
- Analyze platform usage and performance
- Identify and fix bugs
- Develop new features and improvements
- Conduct research and analytics
- Create benchmarks and statistics
Legal Basis: Legitimate interests (GDPR Article 6(1)(f))
3.3 For Security and Compliance
We process data to:
- Detect and prevent fraud and abuse
- Monitor for security threats
- Investigate violations of our policies
- Comply with legal obligations
- Enforce our Terms of Service
- Respond to legal requests and court orders
Legal Basis: Legal obligation (GDPR Article 6(1)(c)) and legitimate interests (GDPR Article 6(1)(f))
3.4 For Communication
We may send you:
- Service updates and maintenance notifications
- Security alerts and important account information
- Responses to your support requests
- Product updates and new feature announcements (with consent)
- Marketing communications (with consent, where required)
You can unsubscribe from marketing communications at any time.
Legal Basis: Contract performance (GDPR Article 6(1)(b)) and consent (GDPR Article 6(1)(a))
3.5 For Business Operations
We process data for:
- Billing and payment processing
- Account management
- Customer support
- Internal analytics and reporting
- Business development
Legal Basis: Contract performance (GDPR Article 6(1)(b)) and legitimate interests (GDPR Article 6(1)(f))
4. How We Share Your Information
4.1 We Do Not Sell Your Data
Choiceform does not and will never sell your Personal Data to third parties.
4.2 Service Providers
We share data with trusted third-party service providers who assist us with:
- Cloud infrastructure and hosting
- Payment processing
- Email delivery
- Analytics and monitoring
- Customer support tools
- Security services
These providers are contractually obligated to:
- Process data only according to our instructions
- Maintain appropriate security measures
- Keep your information confidential
- Comply with applicable data protection laws
Legal Basis: Legitimate interests (GDPR Article 6(1)(f))
4.3 Legal and Safety Requirements
We may disclose information when required to:
- Comply with legal obligations (subpoenas, court orders)
- Enforce our Terms of Service and other agreements
- Protect the rights, property, or safety of Choiceform, our users, or others
- Investigate fraud, security issues, or policy violations
- Respond to government or regulatory requests
Legal Basis: Legal obligation (GDPR Article 6(1)(c)) and legitimate interests (GDPR Article 6(1)(f))
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
Legal Basis: Legitimate interests (GDPR Article 6(1)(f))
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
Legal Basis: Consent (GDPR Article 6(1)(a))
5. Data Security
5.1 Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Network security and firewalls
- Intrusion detection and prevention systems
- Regular backups and disaster recovery procedures
5.2 Credential Protection
Sensitive credentials (API keys, passwords, tokens) are:
- Encrypted using strong encryption algorithms
- Stored separately from other data
- Never logged or exposed in plain text
- Accessible only to authorized processes
5.3 Your Responsibility
You are responsible for:
- Maintaining the security of your account credentials
- Configuring appropriate access controls in your workspace
- Protecting your API keys and integration credentials
- Notifying us immediately of any suspected security breach
6. Data Retention
6.1 Active Accounts
We retain your data while your account is active and as needed to provide the Service.
6.2 Account Deletion
When you delete your account:
- Most data is permanently deleted within 30 days
- Some data may be retained in backups for up to 90 days
- We may retain certain information as required by law or for legitimate business purposes (fraud prevention, dispute resolution)
You can delete your account at any time through your account settings or by contacting support@choiceform.app.
6.3 Legal and Compliance
We may retain data longer when required by:
- Legal obligations
- Ongoing investigations
- Dispute resolution
- Enforcement of agreements
7. International Data Transfers
7.1 Data Storage Locations
Your data may be stored and processed in:
- Primary data centers: [Specify primary locations]
- Backup facilities: [Specify backup locations]
- Third-party service provider locations
7.2 Safeguards
For transfers outside your country:
- We use Standard Contractual Clauses approved by regulatory authorities
- We ensure adequate data protection measures are in place
- We comply with applicable data transfer regulations (GDPR, etc.)
7.3 Self-Hosted Deployments
For self-hosted Community Edition deployments:
- You control where your data is stored
- Data residency is determined by your infrastructure
- You are responsible for data protection compliance
8. Your Rights and Choices
8.1 Access and Portability
You have the right to:
- Access your Personal Data
- Receive a copy of your data in a structured, machine-readable format
- Export your workflows, configurations, and content
You can export your data through your account settings or by contacting us.
8.2 Correction and Updates
You have the right to:
- Correct inaccurate Personal Data
- Update incomplete information
- Modify your account settings and preferences
You can update most information through your account settings.
8.3 Deletion and Restriction
You have the right to:
- Delete your account and associated data
- Request deletion of specific Personal Data
- Restrict certain processing activities
- Object to processing based on legitimate interests
8.4 Withdrawal of Consent
Where processing is based on consent:
- You can withdraw consent at any time
- Withdrawal does not affect the lawfulness of prior processing
- Some features may become unavailable if consent is withdrawn
8.5 Data Protection Complaints
You have the right to:
- Lodge a complaint with your data protection authority
- Contact us directly at support@choiceform.app with privacy concerns
8.6 Exercising Your Rights
To exercise any of these rights:
- Email us at support@choiceform.app
- Provide sufficient information to verify your identity
- Specify the right you wish to exercise
- We will respond within the timeframes required by applicable law (typically 30 days)
9. Children's Privacy
Atomemo is not directed to children under 16 (or other age as required by local law). We do not knowingly collect Personal Data from children.
If you believe a child has provided us with Personal Data:
- Contact us immediately at support@choiceform.app
- We will investigate and delete the information
- We will terminate the child's account if applicable
- We will implement preventive measures
10. Regional-Specific Provisions
10.1 European Economic Area (EEA) and UK
For EEA and UK residents:
- We comply with GDPR and UK GDPR
- You have all the rights described in Section 8
- Our legal bases for processing are clearly identified throughout this policy
- You can contact our Data Protection Officer at support@choiceform.app
- Our lead supervisory authority is [Specify authority]
10.2 California Residents (CCPA/CPRA)
California residents have the right to:
- Know what Personal Information we collect and how we use it
- Request deletion of Personal Information
- Opt-out of the sale of Personal Information (we do not sell data)
- Non-discrimination for exercising privacy rights
Categories of Personal Information: See Section 2 above
Disclosure for Business Purposes: We share information with service providers as described in Section 4.2
Sale of Personal Information: We do not sell Personal Information
To exercise your rights, contact us at support@choiceform.app
10.3 Other Jurisdictions
We comply with applicable data protection laws in all jurisdictions where we operate. If you have questions about privacy rights in your jurisdiction, contact us at support@choiceform.app.
11. Third-Party Services and Plugins
11.1 Plugin Ecosystem
Atomemo supports third-party plugins. When you use plugins:
- Plugins may collect and process data according to their own policies
- We are not responsible for third-party plugin data practices
- Review plugin privacy policies before installation
- Only install plugins from trusted sources
11.2 Integrated Services
When you connect third-party services:
- Those services' privacy policies apply to their data collection
- We only access data necessary to provide integration functionality
- You control which services to connect and what data to share
- You can disconnect services at any time
11.3 External Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of external sites.
12. Changes to This Privacy Policy
12.1 Notification of Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Sending email notification to your registered address
- Providing at least 30 days' notice before changes take effect
12.2 Acceptance
Continued use of Atomemo after changes take effect constitutes acceptance of the updated Privacy Policy.
12.3 Version History
The effective date at the top of this policy indicates when it was last updated. Previous versions are available upon request.
13. Open Source and Self-Hosted Deployments
13.1 Community Edition
For self-hosted Community Edition deployments:
- This Privacy Policy applies only to data you share with Choiceform (account information, support requests)
- Your workflow data remains on your infrastructure
- You control data collection and processing
- You are responsible for compliance with applicable data protection laws
13.2 Enterprise Edition
Enterprise Edition customers may have additional data processing terms in their Enterprise License Agreement.
14. Contact Information
14.1 Privacy Inquiries
For questions about this Privacy Policy or our data practices:
- Email: support@choiceform.app
- Subject Line: "Privacy Inquiry"
- Website: https://choiceform.app/contact
14.2 Data Protection Officer
To contact our Data Protection Officer:
- Email: support@choiceform.app
- Subject Line: "DPO - Privacy Request"
14.3 Exercising Rights
To exercise your privacy rights:
- Email: support@choiceform.app
- Subject Line: "Privacy Rights Request"
- Include: Your name, account email, and specific request
We will respond to all verified requests within the timeframes required by applicable law.
© 2024-2025 Choiceform
Thank you for trusting Atomemo with your automation needs. We are committed to protecting your privacy and handling your data responsibly.